Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the services provided by Brand Craft Media ("we," "our," "us"). By accessing or using our website or services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.

1. Services

Brand Craft Media provides digital marketing services, including but not limited to social media marketing, web design, content creation, SEO, and other marketing services. We reserve the right to modify, suspend, or discontinue any of our services at any time without prior notice.

2. Use of Services

You agree to use our services for lawful purposes only and in accordance with all applicable laws and regulations. You will not use our services to engage in any activity that is harmful, illegal, or violates the rights of others. You must provide accurate and complete information when using our services.

3. Payments

By using our paid services, you agree to pay the fees specified for the services you select. Payment is due upon receipt of an invoice or as specified in the agreement between you and Brand Craft Media. If you fail to make timely payments, we reserve the right to suspend or terminate access to our services until payment is received.

4. Refunds

Refunds will be provided according to our Refund Policy, which is available on our website. Please refer to that policy for details regarding eligibility for refunds and the refund process.

5. Ownership of Content

Upon full payment for our services, you will own the final deliverables we create for you. However, Brand Craft Media retains the right to use portions of the work (such as images, graphics, and design elements) in our portfolio or for promotional purposes unless otherwise agreed upon in writing.

6. Intellectual Property

All content, logos, trademarks, and intellectual property provided by Brand Craft Media are the exclusive property of Brand Craft Media, and you are granted a limited, non-transferable license to use such content solely for the purposes specified in the service agreement. You may not use, reproduce, or distribute any of Brand Craft Media's intellectual property without prior written consent.

7. Confidentiality

We respect the confidentiality of your business and agree to maintain the privacy of any sensitive information you provide to us. We will not disclose any confidential information without your prior consent, unless required by law.

8. Limitation of Liability

To the fullest extent permitted by law, Brand Craft Media will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our services, even if we have been advised of the possibility of such damages. Our total liability will not exceed the amount paid by you for the services that are the subject of the claim.

9. Termination

Either party may terminate the services by providing written notice. Upon termination, you are responsible for any outstanding payments due for services rendered up until the termination date. If you cancel a service before completion, Brand Craft Media reserves the right to retain payment for work already performed.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction where Brand Craft Media operates. Any disputes arising out of or related to these Terms will be resolved through binding arbitration, except where prohibited by law.

11. Amendments

We reserve the right to update or modify these Terms at any time. When we make changes, we will post the updated Terms on our website and provide the effective date of the updated Terms. By continuing to use our services after the changes are made, you accept the updated Terms.

12. Contact Us

If you have any questions about these Terms and Conditions or need further clarification, please contact us:

Email: [email protected]

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.